Privacy Policy

1. Who we are

Stratos Flytech is a Delaware C Corporation registered in the United States, providing end-to-end aviation software (OCC, Backoffice & Records and Electronic Flight Bag). For the purposes of this website, Stratos Flytech is the data controller. Contact: commercial@stratosflytech.com.

2. Data we collect on this website

When you use the contact or demo form we collect your name, email address, company, role and the message you send.

We do not use advertising or tracking cookies. Only strictly necessary cookies are set, for example to keep a session open in private areas. Basic, anonymous visit statistics may be collected to keep the site working and secure.

3. Why we use it and legal basis

We use contact data only to answer your enquiry, arrange demos and prepare commercial proposals — based on your request and our legitimate interest in responding (GDPR Art. 6(1)(b) and (f)). We never sell your data.

4. Customer and operational data

When an airline uses the Stratos platform, it remains the controller of its crew, training, licence and flight data, and Stratos Flytech acts as processor under a Data Processing Agreement (GDPR Art. 28). Data is processed only on the customer's documented instructions, with access control, encryption in transit and audit trails.

5. Sharing and international transfers

We use trusted service providers (hosting, email delivery) bound by confidentiality and data protection terms. Where data is transferred outside the EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

6. How long we keep it

Enquiry data is kept for as long as needed to handle the conversation and for up to 24 months afterwards, unless a contract requires longer retention. Customer data is retained according to the customer's contract and regulatory obligations.

7. Your rights

You may request access, correction, deletion, restriction, portability or object to processing of your personal data at any time by writing to commercial@stratosflytech.com. You also have the right to lodge a complaint with your local data protection authority (in Portugal, the CNPD).

8. Security

We apply technical and organisational measures appropriate to aviation operations, including encrypted connections, role-based access and least-privilege principles.

9. Changes

We may update this policy from time to time. The latest version is always published on this page.